Forming client relationships

Creative,Latest News

November 23, 2020

Express yourself and your business by making your first impression count. iT Rocks pride ourselves on efficiency and customer support. Every client’s project is bespoke, whether it’s a simple logo, a  business card, flyer, a brochure or even a website, everything is made for your business and project to give the best first lasting impression possible.

Quality is not what you put into it. It is what you as the client gets out of it. That’s why iT Rocks listen to what you want and need. We work hard to achieve your goals and demands to supply a first-class project.

Keep It Simple

We will work with you to create concepts and ideas using your company brand strategy. Then bring them to life in the most appropriate format.

  • Print Design Services

  • Website Design Services

  • Merchandise

  • Marketing

  • Advertising

We take forming client relationships very seriously and a massive priority to ensure that we learn your business to give you a service that you will be proud of.

Focus on The User

At iT Rocks Marketing every client is individual, you are not just a number like many large national customers treat you, a friendly human voice is always available at the end of the phone to help with any questions you may have, if we are busy we will always call you back to help you with any problems. We are here to help, assist, please and ensure we provide the best possible solutions for all.

Catering for many different variables with fantastic trade suppliers at our fingertip is just the tip of the iceberg, you will always get a professional project completed by iT Rocks Marketing.

We share a support ticketing system with our sister company Mad W3b Design which enable access by our suppliers to answer any questions directly if needed. as well as this we now use Telegram messaging app and WhatsApp for quick questions.

The biggest issue with most business over the years is email, “oh, I never received that email” is the most common response, with this in mind we ask all our clients to add either our Telegram or WhatsApp and to also register an account with our support service as a precaution this way we can always guarantee to be in contact if our phone lines are busy.